Terms of service

Terms of Service

Last Updated: June 2026

Welcome to ORVEN. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from ORVEN, you agree to be bound by these Terms.

1. General

ORVEN is a men's clothing brand dedicated to providing high-quality apparel and accessories. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

ORVEN reserves the right to:

  • Modify product prices without prior notice.

  • Discontinue products at any time.

  • Refuse or cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

3. Orders

When placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • ORVEN may contact you for order verification if required.

An order confirmation does not guarantee acceptance of the order. We reserve the right to cancel any order before shipment.

4. Payments

All payments are processed through secure third-party payment providers.

ORVEN does not store your complete payment card information.

You agree to pay all applicable charges associated with your purchase.

5. Shipping and Delivery

Delivery timelines provided on our website are estimates and may vary due to factors beyond our control.

ORVEN shall not be liable for delays caused by:

  • Courier partners

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Other unforeseen circumstances

Risk of loss transfers to the customer upon delivery of the product.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the Return Policy before making a purchase.

7. Intellectual Property

All content on the ORVEN website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Designs

  • Text

  • Videos

  • Website content

is the exclusive property of ORVEN and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations.

  • Use the website for fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute harmful software, viruses, or malicious code.

  • Interfere with the operation of the website.

Violation of these terms may result in suspension or termination of access.

9. Limitation of Liability

To the maximum extent permitted by law, ORVEN shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website

  • Purchase of products

  • Delayed deliveries

  • Technical issues

  • Third-party services

Our total liability shall not exceed the amount paid by the customer for the applicable order.

10. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

ORVEN does not guarantee uninterrupted or error-free access to the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

13. Changes to Terms

ORVEN reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

ORVEN

Email: support@orven.com

Phone: +91 9874569856

Customer Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST