Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to ORVEN. Your privacy is important to us. This Privacy Policy explains how ORVEN ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information
Order History

Device Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraudulent transactions
Comply with legal obligations
Send promotional emails and offers (only when permitted)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers such as:

Payment gateways
Shipping and logistics partners
Marketing service providers
Website hosting providers
Analytics providers

These providers are only allowed to use your information to perform services on our behalf.

4. Payment Security

All payments are processed through secure third-party payment providers. ORVEN does not store your complete payment card information on its servers.

5. Cookies

Our website may use cookies and similar technologies to:

Improve user experience
Remember user preferences
Analyze website traffic
Provide personalized content

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.